Frequently Asked Questions

Everything you need to know about your KALK shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders, while international delivery can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna.

Are your jewelry pieces water-resistant?

Most of our jewelry is crafted from high-quality 18k gold-plated sterling silver. To maintain its luster, we recommend removing pieces before swimming, showering, or applying perfumes.

Do you offer international shipping?

Yes, KALK ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.